Shipping and F.A.Qs
Each unique jewellery item is lovingly hand made from your order, so there is a little time to await for your piece to arrive. Delivery times are from 1-4 weeks, listed on each items page.
If your purchase is more urgent please do get in touch, and I will see what I can do for you.
Deliveries are made special delivery, signed for and tracked.
Next day delivery is also available, please select this option at check out.
Items are gift-boxed. If being sent directly to the gift recipient please do include a message in your order and I can include a gift bag and card.
Mia Vilcins jewellery is standard British sizing.
If you are unsure of your ring size, get in touch via the contact form with your address and I will happily post you a ring sizer.
If your items is not quite right please do get in touch as I gladly accept exchanges. Replacement items and re-sizing is made to order, so there will be a little wait time again as I make these by hand.
As these unique jewellery items are hand-made to order, I cannot accept refunds.
However if an happened to be damaged in delivery, please contact me and return, and I am more than happy to replace it.
General wear and tear from wear will not be eligible for a refund.
PaymentPayment is via the secure online store, by card or PayPal.
If you would prefer to make payment by cheque, or to make a direct BACs transfer, please do get in touch.
Commissions and Bespoke Items
If you are interested in commissioning a piece of bespoke jewellery, commissions are gladly undertaken. Please use the contact form to make an enquiry.