Shipping and F.A.Qs

Shipping 

Each unique jewellery item is lovingly hand made from your order, so there is a little time to await for your piece to arrive. Delivery times are from 1-4 weeks, listed on each items page.

If your purchase is more urgent please do get in touch, and I will see what I can do for you.
Deliveries are made special delivery, signed for and tracked.
Next day delivery is also available, please select this option at check out.


Items are gift-boxed. If being sent directly to the gift recipient please do include a message in your order and I can include a gift bag and card.

 


Sizing 

Mia Vilcins jewellery is standard British sizing.
If you are unsure of your ring size, get in touch via the contact form with your address and I will happily post you a ring sizer.

 

 

Exchanges

If your items is not quite right please do get in touch as I gladly accept exchanges.   Replacement items and re-sizing is made to order, so there will be a little wait time again as I make these by hand.    

Returns  

As these unique jewellery items are hand-made to order, I cannot accept refunds.
However if an happened to be damaged in delivery, please contact me and return, and I am more than happy to replace it.
General wear and tear from wear will not be eligible for a refund.
 

 

Payment

Payment is via the secure online store, by card or PayPal.
If you would prefer to make payment by cheque, or to make a direct BACs transfer, please do get in touch.

 


Commissions and Bespoke Items 

If you are interested in commissioning a piece of bespoke jewellery, commissions are gladly undertaken. Please use the contact form to make an enquiry.